Thanks for purchasing our products at https://www.barcodeprintshop.com.au operated by Barcode Print a Division of All Business Needs Australia. The following returns policy applies to all items sold on Barcode Print.
If you are not satisfied with the product that you have purchased from us within 30 days, you can get your money back if a resolution is not met. You may return it with your original sales receipt, gift receipt or original packing slip. After 30 days we will happily exchange the item or refund your purchase price minus 10% to cover re-stocking. All return delivery costs will be at the buyers expense.
An item not marked as non-returnable on the product detail page is eligible for return within the applicable return window if it fulfills one or more of the following conditions:
– Was in a physically damaged condition at the time of delivery
– Has one or more parts of accessories missing
– Does not match with what was ordered
Items must be returned in the original manufacturer’s packaging, any damage to packaging will incur a 10% restocking fee. Returned/Refund items only include hardware, up-opened/unused consumables, non-activated software, pre-paid service. Digital Masters will only be refunded if a resolution cannot be met and Barcode Print is at fault.
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase to the below-mentioned address in the same condition that you receive it and undamaged in any way.
Barcode Print
3-7 Grosvenor Street, Abbotsford
Melbourne
Australia
Contact our customer services department to get a free shipping label.
Phone: (03) 8420 7707
Email: sales@barcodeprint.com.au
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. Note that it may take 30 business days for a refund to show up on your account or credit card statement.
If you have any additional questions or would like to request a refund, feel free to contact us using the contact information below.
Barcode Print
3-7 Grosvenor Street, Abbotsford
Melbourne
Australia
Phone: (03) 8420 7707
Email: sales@barcodeprint.com.au
All Hardware comes with a manufacturer’s 12 month RTB warranty from date of purchase.